Frequently asked questions


Is it a hosted solution?

No, it is not a hosted solution.  You will have to install the Ezeelogin Jump server software on your server for better control and security.

Can I change plans at any time ?

Yes, you can move from your Free plan or your Trial plan to a paid one without reinstalling your existing installation.  Also you can upgrade or downgrade your leased license seamlessly and instantly at any point of time without a reinstallation.

Is it possible to install ezeelogin jump server on a linux host in Google or amazon AWS cloud instance?

Yes, it is possible to install Ezeelogin jump host solution  server in Google Cloud, AWS, Azure, Bluemix or any other cloud.

Do i need to install an agent on every server that has to be managed?

No, you do not have to install an agent on every server. You will have to install the jump server solution on one of your Linux instance/server that you plan to use as your ssh jump server.

Can i install the jump server software on a Windows server?

No, you cannot install Ezeelogin Jump server software on a Windows box. You can install only on a Linux server / instance.

Can the solution be installed on a LAN ( ON PREMISE ) with NO Internet connectivity?

Yes, you can install Ezeelogin Jump server solution in a LAN that has no access to the outside world. You would require a standalone license or a On Premise license. Contact [email protected] for more details.

Can the Jump server software record SSH sessions of employees on Linux servers?

Yes, you can record ssh sessions of users accessing Linux boxes via the Ezeelogin Jump box.

Check out article Record SSH Session on Linux server using Ezeelogin JumpHost software

Does the Jump server software help meet PCI DSS, ISO 27001, HIPAA & other security compliance in IT Infrastructure?

Yes, Ezeelogin Jump server software would help you in achieving PCI DSS , ISO 27001, GDPR & other security compliances in your IT Infrastructure by helping you meet the various security requirements, namely

  • Records SSH logs of staff.
  • Two factor authentication
  • Set password expiry for staff
  • Set  minimum password strength
  • Access control of SSH Users
  • Identity Management.
  • SSH Key based authentication support.
Can the SSH Jump server solution be installed ON PREMISE?

Yes, the ssh gateway software can be installed ON PREMISE,  with  no internet connectivity.  You would need to go for the the standalone license instead of the internet based license.

Contact [email protected] for more details.

Does the jump server solution support routers & switch ?

Yes, Ezeelogin SSH Jump server software supports most routers  &  switch device ( Cisco, Juniper, Fortinet, Asus, Netgear )  as long as they have SSH Support.

For how long is an Ezeelogin version released supported?

All Ezeelogin versions are supported for 12 months from the date of release. Do refer the change log for the release dates and changes.