Frequently asked questions

FAQ


Is it a hosted solution?

No, it is not a hosted solution.  You will have to install the Ezeelogin Jump server software on your server for better control and security.

Can I change plans at any time ?

Yes, you can move from your Free plan or your Trial plan to a paid one without reinstalling your existing installation.  Also you can upgrade or downgrade your leased license seamlessly and instantly at any point of time without a reinstallation.

Can I change plans anytime?

Yes, you can move from your  your Trial plan to a paid one without reinstalling your existing installation.  Also you can upgrade or downgrade your paid  license seamlessly and instantly at any point of time without a reinstallation.

Is it possible to install ezeelogin jump server on a linux host in Google or amazon AWS cloud instance?

Yes, it is possible to install Ezeelogin jump host solution  server in Google Cloud, AWS, Azure, Bluemix or any other cloud.

Do i need to install an agent on every server that has to be managed?

No, you do not have to install an agent on every server. You will have to install the jump server solution on one of your Linux instance/server that you plan to use as your ssh jump server.

Can i install the jump server software on a Windows server?

No, you cannot install Ezeelogin Jump server software on a Windows box. You can install only on a Linux server / instance.

Can the jump server software be installed on a LAN with NO Internet connectivity?

Yes, you can install Ezeelogin Jump server solution in a LAN that has no access to the outside world. You would require a standalone license. Contact support team to help for assistance with this.

Can the jump server software be installed behind a firewall?

Yes, you can install Ezeelogin Jump server software behind a firewall but do ensure that connectivity to license.ezeelogin.com on port 443 is open. If you cannot open up traffic, then request support for the the standalone license.

What is Standalone License?

Usually, the jump box needs to have outbound connectivity to license.ezeelogin.com on port 443 to fetch the license, however with Standalone licenses, you no longer need any outbound connectivity. The license would be given to you as as file. This is very useful when you want to install the jump server software on a box behind a firewall with absolutely no form of connectivity to the internet.