FAQ

Server Root Password Mass Reset: Assessing Risks of Corruption Overview: This article clarifies that closing the browser during a mass password reset poses no risk of corruption and ensures the process continues in the background unaffected by... Read More

Deleting users in ezeelogin without affecting their logs Overview : This article explains that when you delete a user from Ezeelogin, the user's log will not be deleted in the backend. When you delete a user from Ezeelogin, the user's... Read More

How authentication passwords are stored. Overview: This article explains where gateway users' passwords are securely stored in the ezeelogin SSH jump server. Web GUI authentication passwords are stored in the user table of the database in the... Read More

Why the user logs are showing two different dates? Overview: This article explains reason behind SSH logs displaying two different dates. As shown in the screenshot below, the user log for Jake on February 19th was generated on February 20th. These... Read More