How do I update my credit card details or change my billing methods? Overview: This article describes how to update credit card details or change billing methods through your customer portal, ensuring seamless management of payments and... Read More
Billing
Why is there a cost while downgrading? Why is that am I charged more than what I have purchased? Overview: This article describes the cost implications of upgrading and downgrading Ezeelogin licenses, where adjustments in payment reflect the setting... Read More
What steps should I take to update my credit card and use a different one Overview: This article helps to update your credit card for billing on 2Checkout, visit the provided link if your current payment method is a credit card; otherwise,... Read More
How to solve 'Install not allowed on this IP address. Contact Ezeelogin support team' error encountered while installing Ezeelogin? Overview: This article helps Ezeelogin admin users to resolve "Install not allowed on this IP address.... Read More
Managing licenses in the new ezeelogin customer portal Overview: This article provides a guide on managing licenses within the new Ezeelogin customer portal. It covers how to add a new license by logging into the portal, navigating to the Licenses... Read More
Enable auto-renew in the new billing portal. Overview: This article describes how to enable auto-renewal in the new billing portal by toggling the settings in the orders tab or during invoice payment. There are 2 ways you can enable auto-renew. ... Read More
Way to Add Credits in Ezeelogin Billing System Overview: This article explains how to add credits in the Ezeelogin customer portal. Log in, go to the "Credits" tab, click "Add," enter the amount and description, and finalize the addition using your... Read More
Steps to update license from Ezeelogin customer portal 1. Login to the customer portal: https://billing.ezeelogin.com/#/ 2. Navigate to the license tab and edit the license. Refer below screenshot. 3. Here you can update the number of servers,... Read More
Change the billing cycle from monthly to quarterly/half-yearly/yearly? Login to your customer portal. Click on the licenses and Edit the license as shown below2. After editing the license you can change the billing cycle from monthly to quarterly... Read More
Is it possible to change a trial license to production? You can change the trial license to the production by paying the invoice. The invoice will be created for the next month. You just need to pay the invoice by entering the customer portal. 1.�... Read More
How to update card details in new billing portal? You need to login to your customer portal area and click on Payment options -> Add Provide all the card details and click on Add button Related Articles How to enable auto-renew in new billing... Read More
How to pay an expired invoice from the new billing portal to reactivate the expired license? The invoice will get expired after 5 days of creation. If you want to pay the expired invoice, do follow the below steps. 1. Login to the billing portal... Read More
How to pay an active invoice from the new billing portal? The unpaid invoice will be active for 5 days. Pay the invoice before it expires. If you want to pay the expired invoice, refer below article. How to pay an expired invoice from the new... Read More