Billing

How do I update my credit card details or change my billing methods?Log into your customer portal      Click on Licenses-> Click 'Upgrade plan' Leave the license server number as is.      Click 'Checkout' -> ... Read More

Why is there a cost while downgrading? Why is that I am charged more than what I have purchased? The Ezeelogin license upgrade is done in the following way.1. When an upgrade is done, a new expiry period is set 30 days/1 month from the date of the... Read More

Go to https://www.2checkout.com/va/sales/customer/change_billing_method  and change the billing to another credit card. You will be able to use this only if your current payment mode is using a credit card. This will not work if your... Read More

To allow install on your server you can contact the support team Please contact Ezeelogin support team  24*7 Live Chat support/Helpdesk  Read More

  Add license to the new customer portal   1.  Login into the customer portal area customer login area and click on the Licenses tab on the left menu.     2. On the License, tab click on the Add button on... Read More

How to enable auto-renew in new billing portal? You need to login to your customer portal  and click on orders tab ,select  toggle auto-renew   You can also  enable auto renew while paying the invoice       Read More

How to add credits in Ezeelogin Billing Portal? 1. Login to Ezeelogin  customer portal and click on the credits tab  then click on the add button 2. To add credit specify the amount and description in specified field then add credit with your... Read More

Change the billing cycle  from monthly to quarterly/half-yearly/yearly? Login to your customer portal. Click on the licenses and Edit the license as shown below2. After editing the license you can change the billing cycle from monthly to quarterly... Read More

Steps to update license from Ezeelogin customer portal 1. Login to the customer portal: https://billing.ezeelogin.com/#/ 2. Navigate to the license tab and edit the license. Refer below screenshot. 3. Here you can update the number of servers,... Read More

Is it possible to change a trial license to production?   You can change the trial license to the production by paying the invoice. The invoice will be created for the next month. You just need to pay the invoice by entering the customer portal. 1.Â... Read More

How to update card details in new billing portal? You need to login to your customer portal area and click on Payment options -> Add Provide all the card details and click on Add button   Related Articles How to enable auto-renew in new billing... Read More

How to pay an expired invoice from the new billing portal? The invoice will get expired after 5 days of creation. If you want to pay the expired invoice, do follow the below steps. 1. Login to the billing portal area -> click on the invoice tab... Read More

How to pay an active invoice from the new billing portal? The unpaid invoice will be active for 5 days. Pay the invoice before it expires. If you want to pay the expired invoice, refer below article. How to pay an expired invoice from the new... Read More