Billing Articles
How to switch payment method from credit card to paypal and vice versa.
Viewed 5746 times since Thu, Jun 15, 2017
How do I update my credit card details or change my billing methods?Log into your customer portal      Click on Licenses-> Click 'Upgrade plan' Leave the license server number as is.      Click 'Checkout' -> '... Read More
Understanding Upgrading/Downgrading license calculations?
Viewed 2143 times since Thu, Jun 15, 2017
Why is there a cost while downgrading? Why is that i am charged more than what i have purchased?The Ezeelogin license upgrade is done in the following way.1.When an upgrade is done, a new expiry period is set 30 days/1 month from the date of upgrade... Read More
how do i change or update the credit card and use a different one?
Viewed 2043 times since Thu, Jun 15, 2017
Go to  and change the billing to another credit card. You will be able to use this only if your current payment mode is using a credit card. This will not work if your current... Read More
Install not allowed on this server
Viewed 716 times since Fri, Mar 20, 2020
To allow install on your server you can contact the support team Please contact Ezeelogin support team  24*7 Live Chat support/Helpdesk  Read More
Error: Wrong passphrase or corrupted key
Viewed 404 times since Mon, Nov 9, 2020
   1. Ensure that your SSH Private key does not contain weird characters while copy-pasting     2. If the ssh key generated is in openssh format , you need to regnerate the ssh key using the following command root@localhost:~  ssh... Read More
How to Add /Edit License in the new Ezeelogin customer portal?
Viewed 403 times since Sat, Jul 25, 2020
  Add license to the new customer portal   1.  Login into the customer portal area customer login area and click on the Licenses tab on the left menu.     2. On the License, tab click on the Add button on the right side of the customer... Read More
How to enable auto-renew in new billing portal?
Viewed 396 times since Wed, Jun 17, 2020
How to enable auto-renew in new billing portal? You need to login to your customer portal  and click on orders tab ,select  toggle auto-renew   You can also  enable auto renew while paying the invoice       Read More
How to add credits in Ezeelogin ?
Viewed 392 times since Fri, May 29, 2020
How to add credits in Ezeelogin ? 1.Login to Ezeelogin  customer portal and click on the credits tab  then click on the add button 2. To add credit specify the amount and description in specified field then add credit with your debit/credit card... Read More