Skip to Content

 Billing

Understanding Upgrading/Downgrading license calculations?

Why is there a cost while downgrading? Why is that i am charged more than what i have purchased?The Ezeelogin license upgrade is done in the following way.1.When an upgrade is done, a new expiry period is set 30 days/1 month from the date of upgrade... Read More

Install not allowed on this server

To allow install on your server you can contact the support team Please contact Ezeelogin support team  24*7 Live Chat support/Helpdesk  Read More

Error: Wrong passphrase or corrupted key

   1. Ensure that your SSH Private key does not contain weird characters while copy-pasting     2. If the ssh key generated is in openssh format , you need to regnerate the ssh key using the following command root... Read More

How to add credits in Ezeelogin ?

How to add credits in Ezeelogin ? 1.Login to Ezeelogin  customer portal and click on the credits tab  then click on the add button 2. To add credit specify the amount and description in specified field then add credit with your debit... Read More

How to enable auto-renew in new billing portal?

How to enable auto-renew in new billing portal? You need to login to your customer portal  and click on orders tab ,select  toggle auto-renew   You can also  enable auto renew while paying the invoice       Read More