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 Billing

Understanding Upgrading/Downgrading license calculations?

Why is there a cost while downgrading? Why is that i am charged more than what i have purchased?The Ezeelogin license upgrade is done in the following way.1.When an upgrade is done, a new expiry period is set 30 days/1 month from the date of upgrade... Read More

Install not allowed on this server

To allow install on your server you can contact the support team Please contact Ezeelogin support team  24*7 Live Chat support/Helpdesk  Read More

How to enable auto-renew in new billing portal?

How to enable auto-renew in new billing portal? You need to login to your customer portal  and click on orders tab ,select  toggle auto-renew   You can also  enable auto renew while paying the invoice       Read More

How to add credits in Ezeelogin Billing Portal?

How to add credits in Ezeelogin Billing Portal? 1. Login to Ezeelogin  customer portal and click on the credits tab  then click on the add button 2. To add credit specify the amount and description in specified field then add credit with your... Read More

How to change the billing cycle?

Change the billing cycle  from monthly to quarterly/half-yearly/yearly? Login to your customer portal. Click on the licenses and Edit the license as shown below2. After editing the license you can change the billing cycle from monthly to quarterly... Read More

How to update license from Ezeelogin Customer Portal?

Steps to update license from Ezeelogin customer portal 1. Login to the customer portal: https://billing.ezeelogin.com/#/ 2. Navigate to the license tab and edit the license. Refer below screenshot. 3. Here you can update the number of servers,... Read More

How can we purchase a license after trial?

Is it possible to change a trial license to production?   You can change the trial license to the production by paying the invoice. The invoice will be created for the next month. You just need to pay the invoice by entering the customer portal. 1.... Read More