Why is there a cost while downgrading? Why is that I am charged more than what I have purchased?

The Ezeelogin license upgrade is done in the following way.

1. When an upgrade is done, a new expiry period is set 30 days/1 month from the date of the upgrade.

2.We would deduct the balance(amount remaining from the previous payment after computing the remaining number of days as per the old cycle/expiry date)) from the upgrade invoice.

The important information to be noted is that a new expiry date is set from the date of the upgrade and the balance amount as per the previous last invoice is deducted from the upgraded invoice.

Upgrade Example:

Suppose you take a license for 10 servers on the 1st of a month for $19.9. On the 16th you are upgrading to 16 servers. At the time of the upgrade, the 10 server license has been used for half of its period. So the remaining credit in your account is $10.61. For 16 server licenses for 1 month, it is (16 servers * $1.99) $31.84. So still have to pay $21.23 ($31.84 - $10.61) and your new 16 server license would be valid till the 16th of next month (1 month from the date of upgrade) instead of the 31st of the month.

Downgrade Example:

Suppose you take a license for 10 servers on the 1st of a month for $19.9. On the 16th you are downgrading to 6 servers. At the time of the downgrade, the 10 server license has been used for half of its period. So the remaining credit in your account is $10.61. For 6 server licenses for 1 month, it is (6 servers * $1.99) $.11.94. So still have to pay $1.33 ($11.94 - $10.61) and your new 6 server license would be valid till the 16th of next month (1 month from the date of downgrade) instead of the 31st of the month.

• Since the new expiry date is set 30 days from the date of upgrade you will have to pay an extra amount for the new expiry dates In order to avoid this extra payment you can upgrade the license on the due date.
  
  

  

  
  For example: If you need to upgrade this license without any extra payment you have to upgrade the above license on 2022-11-16 (due date)