How do I update my credit card details or change my billing methods?Log into your customer portal Click on Licenses-> Click 'Upgrade plan' Leave the license server number as is. Click 'Checkout' -> ... Read More
Billing
Why is there a cost while downgrading? Why is that I am charged more than what I have purchased? The Ezeelogin license upgrade is done in the following way.1. When an upgrade is done, a new expiry period is set 30 days/1 month from the date of the... Read More
Go to https://www.2checkout.com/va/sales/customer/change_billing_method and change the billing to another credit card. You will be able to use this only if your current payment mode is using a credit card. This will not work if your current... Read More
To allow install on your server you can contact the support team Please contact Ezeelogin support team 24*7 Live Chat support/Helpdesk Read More
How to add the license to the new customer portal? 1. Login into the customer portal area customer login area and click on the Licenses tab on the left menu. 2. On the License, tab click on the Add button on the right side of the... Read More
How to enable auto-renew in new billing portal? You need to login to your customer portal and click on orders tab ,select toggle auto-renew You can also enable auto renew while paying the invoice Read More
How to add credits in Ezeelogin Billing Portal? 1. Login to Ezeelogin customer portal and click on the credits tab then click on the add button 2. To add credit specify the amount and description in specified field then add credit with your... Read More
Steps to update license from Ezeelogin customer portal 1. Login to the customer portal: https://billing.ezeelogin.com/#/ 2. Navigate to the license tab and edit the license. Refer below screenshot. 3. Here you can update the number of servers,... Read More
Change the billing cycle from monthly to quarterly/half-yearly/yearly? Login to your customer portal. Click on the licenses and Edit the license as shown below2. After editing the license you can change the billing cycle from monthly to quarterly... Read More
Is it possible to change a trial license to production? You can change the trial license to the production by paying the invoice. The invoice will be created for the next month. You just need to pay the invoice by entering the customer portal. 1.�... Read More
How to update card details in new billing portal? You need to login to your customer portal area and click on Payment options -> Add Provide all the card details and click on Add button Related Articles How to enable auto-renew in new billing... Read More
How to pay an expired invoice from the new billing portal to reactivate the expired license? The invoice will get expired after 5 days of creation. If you want to pay the expired invoice, do follow the below steps. 1. Login to the billing portal... Read More
How to pay an active invoice from the new billing portal? The unpaid invoice will be active for 5 days. Pay the invoice before it expires. If you want to pay the expired invoice, refer below article. How to pay an expired invoice from the new... Read More