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WEBSOCKET SERVER DISCONNECTED: transport close

WEBSOCKET SERVER DISCONNECTED: transport close

This error occurs when the user is not present in the system , enabling auto-create feature will solve the issue. This feature auto-creates a system user , when an ldap-user login to the web. The following are the steps to resolve the issue ,

1.Delete the imported ldap-user from the Ezeelogin gateway server and then enable the auto create feature by clicking Setting > General > Security > Auto-create user

Ensure that the ldap-user is deleted an re-added to the Ezeelogin gateway server.
refer the following article : Integrate OpenLdap / Windows Active Directory ( AD ) authentication in ezeelogin jump server (Centos &Ubuntu)

2. Import the ldap user again by clicking Users > LDAP > Select user > import


3. Grant privilege for the user to access the web-shell 

 Now access the web-shell / webSSH console as  the ldap-user .