WEBSOCKET SERVER DISCONNECTED: transport close

This error occurs when the user is not present in the system, enabling the auto-create feature will solve the issue. This feature auto-creates a system user when a LDAP user login to the web. The following are the steps to resolve the issue:

If the gateway user is present on the server, please add the following lines to the SSHD configuration and try again.

Add the following parameters to the END of /etc/ssh/sshd_config file and restart SSHD to reflect the changes.

Match Address 127.0.0.1

PermitRootLogin yes

PubkeyAuthentication yes

PasswordAuthentication yes

1. Delete the imported LDAP user from the Ezeelogin gateway server and then enable the auto-create feature by clicking Setting > General > Security > Auto-create user

Ensure that the LDAP user is deleted and re-added to the Ezeelogin gateway server.
Refer the following article: Integrate OpenLdap / Windows Active Directory ( AD ) authentication in Ezeelogin jump server (Centos &Ubuntu)

2. Imort the LDAP user again by clicking Users > LDAP > Select user > import

3. Grant privilege for the user to access the web-shell

Now access the web-shell / webSSH console as the ldap-user .