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How to reset 2fa of an ezeelogin user?

How to reset or clear the two-factor authentication for a gateway user?


Overview: This article helps admin privileged user to reset or clear two-factor authentication (2FA) for a gateway user, including Google Authenticator, YubiKey, and DUO, allowing the user to log in and reconfigure their 2FA settings.


This will clear/reset all the two-factor authentication mechanisms such as GOOGLE Authenticator, YUBIKEY, and DUO Authenticator of the user.

Step 1: Login as admin privileged user to web GUI and click on the reset password icon  of the gateway user.

Step 2: Enable Clear Two-Factor Authentication Secret and save it. Now the user will be able to login to the web GUI and set a new 2FA.

Step 3: Re-login to the web GUI as the gateway user, and the user can set up their Google Authenticator, DUO, Yubikey or access keyword again.


Related Articles:

Disable two-factor authentication from the backend database

Disable 2fa from Ezeelogin-gui for all users

Enforce 2fa on user login

How to Enable/Disable Two Factor Authentication (2FA) on Ezeelogin Jump Server?