Unable to login into cpanel/whm with one click
Article ID: 54 | Rating: Unrated | Last Updated: Mon, Mar 12, 2018 at 11:15 PM
Unable to login into cpanel/whm with one click access
- Make sure that you are able to login manually with the root password shown in the ezsh backend interface.
- Edit the server having problems, and go to advanced settings and ensure that the fields 'Control panel user' and 'Control panel password' is unset.
This field is not required for Cpanel/Whm logins as the WHM login uses the root password, hence this needs to be unset.
- Ensure that outbound firewall ports 2087 / 2086 are open on the gateway server and inbound ports 2086/2087 is open on the target servers.