"Unable to open a session" - unable login to centos server from ezeelogin jump server

Unable to open a session- ssh session fails with pam_systemd(sshd:session): Failed to create session

If you are unable to ssh via the ezsh interface and you get the error "unable to open a session" and you find these error on the remote server in /var/log/secure 

pam_systemd(sshd:session): Failed to create session: Activation of org.freedesktop.login1 timed out


Below is a snippet of the error from /var/log/secure

Sep 4 17:56:05 server2 crond[938922]: pam_systemd(crond:session): Failed to create session: Activation of org.freedesktop.login1 timed out
Sep 4 17:56:05 server2 sshd[938752]: pam_systemd(sshd:session): Failed to create session: Activation of org.freedesktop.login1 timed out
Sep 4 17:56:05 server12 sshd[938752]: pam_unix(sshd:session): session opened for user root by (uid=0)
Sep 4 17:56:05 server12 sshd[938752]: debug1: rekey after 4294967296 blocks
Sep 4 17:56:05 server12 sshd[938752]: debug1: rekey after 4294967296 blocks
Sep 4 17:56:05 server12 sshd[938752]: debug1: ssh_packet_set_postauth: called
Sep 4 17:56:05 server12 sshd[938752]: debug1: Entering interactive session for SSH2.
Sep 4 17:56:05 server12 sshd[938752]: debug1: server_init_dispatch
Sep 4 17:56:05 server12 sshd[938752]: debug1: server_input_channel_open: ctype session rchan 0 win 2097152 max 32768
Sep 4 17:56:05 server12 sshd[938752]: debug1: input_session_request
Sep 4 17:56:05 server12 sshd[938752]: debug1: channel 0: new [server-session]
Sep 4 17:56:05 server12 sshd[938752]: debug1: session_new: session 0
Sep 4 17:56:05 server12 sshd[938752]: debug1: session_open: channel 0
Sep 4 17:56:05 server12 sshd[938752]: debug1: session_open: session 0: link with channel 0
Sep 4 17:56:05 server12 sshd[938752]: debug1: server_input_channel_open: confirm session
Sep 4 17:56:05 server12 sshd[938752]: debug1: server_input_global_request: rtype keepalive@libssh2.org want_reply 1
Sep 4 17:56:05 server12 sshd[938752]: Received disconnect from 112.227.16.12 port 49315:11: Channel failed
Sep 4 17:56:05 server12 sshd[938752]: Disconnected from 112.227.16.12 port 49315
Sep 4 17:56:05 server12 sshd[938752]: debug1: do_cleanup
Sep 4 17:56:05 server12 sshd[938752]: debug1: PAM: cleanup
Sep 4 17:56:05 server12 sshd[938752]: debug1: PAM: closing session
Sep 4 17:56:05 server12 sshd[938752]: pam_unix(sshd:session): session closed for

 

  1. Ensure that you are able to ssh from the gateway box to the remote server directly ( bypassing Ezeelogin ezsh interface). If  the ssh works, do change  the SSH Timeout value to 300 seconds from 10 seconds to rule out a network slowness and a connectivity issue.
    ssh timeout

  2. Do restart systemd-logind.service on the remote server:

root@remote-server:~ systemctl restart systemd-logind.service

 
 
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