User could not be found on the system:: No error information

Get the error 'User could not be found on the system: No error information" in /home/{username}/ezsh.log.  Users are not found even though id  <username> returns the UID and GID. This happen when you have configured ezeelogin with pam_ldap. This happens because service nscd is not running and restarting it would fix the issue. Also it is recommended to reduce the positive-time-to-live  to a minute or two

vi /etc/nscd.conf

positive-time-to-live   passwd          60

service nscd restart

0 (0)
Article Rating (No Votes)
Rate this article
    Attached Files
    There are no attachments for this article.
    Related Articles RSS Feed
    Backup Ezeelogin failed during Ezeelogin version upgrade
    Viewed 141 times since Tue, Jul 28, 2020
    LDAP verification failed. Connection to {hostname} closed.
    Viewed 1076 times since Fri, May 18, 2018
    vzctl enter veid fails. Unable to get term attr: Invalid argument
    Viewed 2697 times since Wed, Jun 14, 2017
    Token not found in Cpanel/WHM
    Viewed 4924 times since Wed, Jun 14, 2017
    web interface very slow to load
    Viewed 826 times since Wed, Sep 19, 2018
    Error occured. Please contact the administrator - Permission Denied - creation failed
    Viewed 1980 times since Thu, Jun 15, 2017
    Google 2 factor authentication fails randomly
    Viewed 2013 times since Wed, Jun 14, 2017
    Blank page in GUI and an error in SSH/backed shell ’ license expired!’
    Viewed 1961 times since Wed, Aug 16, 2017
    Failed to Connect to IP: Permission Denied cPanel / WHM login
    Viewed 3255 times since Thu, Jun 15, 2017
    Can we map existing user group in ldap to ezeelogin as ezeelogin user group ?
    Viewed 4188 times since Mon, Sep 25, 2017