Error log file and configuration file to troubleshoot
Ezeelogin Troubleshooting: Error Logs and Configuration Files
Overview: This article provides information about error log files for both backend operations and web interface(Webgui), along with instructions on monitoring console errors.
Location of configuration and log files for troubleshooting.
- The configuration file is located at /usr/local/etc/ezlogin/ez.conf
- Ezeelogin has two log files one for the web interface and one for the backend ssh interface.
1. FRONTEND OR WEB INTERFACE LOGS { Application log }
- The front end or web interface runs on PHP; hence, we have a separate log file for it. The log files are stored in the /{system folder specified at the installation time.
- If you experience any issues on the web interface or GUI, refer to this log file for details.
Run the following command to navigate to the log directory:
root@gateway:~# cd $(awk '/^system_folder/ {print $2}' /usr/local/etc/ezlogin/ez.conf)/application/logs/
or
root@gateway:~# ( cd $(awk '/^system_folder/ {print $2}' /usr/local/etc/ezlogin/ez.conf)/application/logs/ && tail -f $(ls -t log-*.php | head -n 1) )
- You can find the same path by checking the system_folder in /usr/local/etc/ezlogin/ez.conf. The path would be /{system folder}/application/logs/. After changing to that directory, you can check the latest log. Refer to the below screenshot.
2. BACKEND OR SSH LOGS
- The backend or SSH error logs for each Ezeelogin user are stored in the /home/{username}/ezsh.log file. Replace {username} with the user who is facing the issue.
- If you are having any issues with the SSH logins, this is the log file to look at.
For a detailed debug log for troubleshooting, do append the parameter log_level trace in ez.conf
NOTE: "log_level trace parameter will only work from Ezeelogin version 7.23.0".
3. How to check errors from the browser console?
- Open the web page where you encountered errors.
- Right-click on the page and select "Inspect" from the menu. This will open the Chrome DevTools.
- In the DevTools window, navigate to the "Console" tab.
- Any errors, warnings, or logs will be displayed in the console.
Contact our support department if you face any further difficulties.
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