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Failed to get user authentication list

How to fix the "Failed to get user authentication list" in the Ezeelogin shell (ezsh)

Failed to get user authentication list

Server: centos.server, port: 22

Press any key to continue...

Refer below steps to reset the fingerprint of the remote server to fix the above error

Reset the fingerprint from Ezeelogin GUI.

1. Login to Ezeelogin GUI and go to the Servers tab

2. Select the server to which you are unable to ssh.

3. Click the 'RESET SSH FINGERPRINT' button on the right menu bar.

Reset the fingerprint from the command line.

1. Reset the fingerprint of all servers

Reset the ssh fingerprint of all servers from the command line by running the following command.

root@jumpserver@~# php /usr/local/ezlogin/ez_queryrunner.php "UPDATE prefix_servers SET fingerprint=''";

2. Reset the fingerprint of a single server

Reset the ssh fingerprint of a server from the command line by running the following command. Replace hostname with your server hostname.

root@jumpserver@~# php /usr/local/ezlogin/ez_queryrunner.php "UPDATE prefix_servers SET fingerprint='' WHERE name='hostname_of_the_server' "

 

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