Skip to Content

License mismatch! This Ezeelogin was installed with a different license.

License mismatch! This Ezeelogin was installed with a different license.


Overview: This article describes resolving a license mismatch error in Ezeelogin due to a new build ID generated during license renewal, advising to reactivate the expired license by paying the invoice instead of purchasing a new license.


  • When issuing a new license for the same IP, this error typically occurs because a new build ID is generated, which differs from the original build ID.
  • As a result, the license mismatch error appears in the Ezeelogin software GUI's About tab.
  • To resolve this problem, you can reactivate the expired license by paying the expired invoice, and there is no need to purchase a new license for renewal.

Note: No need to purchase a new license to renew. You can pay the expired invoice to reactivate the expired license.


Q.) What is the build ID and where can I find it in Ezeelogin?

  • The build ID showing in the About tab is a unique number issued to every new license for every new installation.
  • The build ID showing in the About tab cannot be changed manually.


Related Articles:

How to find the Ezeelogin version, last updated date, build ID

How to pay an expired invoice from the new billing portal?