Backup Ezeelogin failed during Ezeelogin version upgrade

Backup Ezeelogin failed during Ezeelogin version upgrade  when the php version on the server is upgraded to install the newer version of Ezeelogin.  The backup script fails because it was encoded with a different version of Ioncube.  Always run the backup script /usr/local/sbin/backup_ezlogin.php manually first before you upgrade php so that a working backup can be generated before the upgrade. Refer the following article to upgrade php with Ezeelogin.

PHP Fatal error: The file /usr/local/sbin/backup_ezlogin.php was encoded by the ionCube Encoder for PHP 5.3 and cannot run under PHP 7.1 or later.
Please ask the provider of the script to provide a version encoded with the ionCube Encoder for PHP 7.1. in Unknown on line 0

Backup Ezeelogin failed

Please contact support@ezeelogin.com

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To overcome this error, use the -skipbackup during the upgrade

sh ezlogin_7.22.0_php710. .bin --  -update  -skipbackup

 

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