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LICENSE No license

I get the error LICENSE No license Please contact support even though I have issued the license.

synopsis: This article offers step-by-step troubleshooting for the "LICENSE No license" error in Ezeelogin, even after issuing the license. It includes solutions to fix the issue.

  • Refer below steps if you are using the Ezeelogin cloud license:

1. Make sure that the gateway server has an outbound connection to the license server. Run below command 

root@gateway ~]# telnet 443 

root@gateway ~]# telnet 443 

2. Make sure you have issued the license with the IP of the gateway server. Run the below command to verify the IP of the gateway server.

root@gateway ~]# wget -qO-

  • Refer below steps if you are using the Ezeelogin standalone license:

1. Run the below command to confirm lic.dat file is present in the directory.

root@gateway ~]# ls /usr/local/etc/ezlogin/

2. If you have the standalone license file, do copy it to the below directory.

root@gateway ~]# cp standalone_file.dat /usr/local/etc/ezlogin/lic.dat

3. Correct the permission of the license file by running the below command.

root@gateway ~]# chmod 644 /usr/local/etc/ezlogin/lic.dat

Contact the Ezeelogin support team 24*6 Live Chat Support / Helpdesk

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