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Article ID: 95 | Rating: Unrated | Last Updated: Tue, Jul 11, 2017 at 4:32 AM

Unable to access Control Panel/ Cpanel/WHM and i am getting Error: Error occurred while communicating with the server

Make sure that the outbound ports for the control panel is open in the firewall. For Cpanel/WHM, ensure that outbound 2086/2087 ports are open on the ssh gateway server to the target server. A simple telnet would let you know if the outbound ports are open or not.

telnet <remote_node_ip> <port number>
Posted by: - Thu, Jun 15, 2017 at 2:45 AM. This article has been viewed 2299 times.
Filed Under: Common Errors & Troubleshooting
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