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"Blank page" error in webssh console

179  Manu Chacko July 12, 2024  Common Errors & Troubleshooting

"Blank page." error in the web ssh console.

Overview: This article outlines steps to resolve the "Blank Page" error in the Ezeelogin web SSH console by resetting the user password, which is crucial after upgrading to version 7.4.0.

Ezeelogin is a robust SSH gateway solution that provides secure access to servers via a web-based SSH console. Occasionally, users may encounter a "Blank Page" error when accessing the web SSH console after performing certain actions such as upgrading the software. Here’s a step-by-step guide to troubleshoot and resolve this issue.

  • After enabling the web ssh console if you end up receiving a blank page > Try to Reset the password of the Ezeelogin user.

NOTE: You have to reset the password of the user after upgrading Ezeelogin to version 7.4.0.

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