Error: User not found. Contact administrator.
How to fix error (LDAP or Windows AD): User not found. Contact administrator.
Overview: This article describes how to fix the LDAP or Windows AD error "User not found" by ensuring NSCD is installed and running, and then importing or verifying the user.
Error:
Refer below error log of user Steve in the gateway server.
Make sure you have installed nscd and it's running.
root@gateway ~]# yum install nscd -y
root@gateway ~]# systemctl status nscd
1. Import the user from the LDAP tab, refer to the below screenshot.
2. After the successful import of the selected user it will display the status as 'saved' as shown in the screenshot below.
3. If the user already exists, it will display the status as 'No change' as shown in the screenshot below.
4. The imported users can be viewed under the Users Tab as shown below.
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